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HEALTH IS EVERYTHING. DON’T SETTLE.

Welcome to
Dialogue icon Dialogue

As an individual with access to Dialogue, you and your family have 24/7 access to virtual health and wellness programs in one simplified app. Whether you’re just getting started or want to learn more, this page has everything you need to make the most of Dialogue—a benefit covered by your employer or organization.

Access Dialogue Visit the Help Center

How can we help you today?

Register for dialog I want to register for Dialogue Coverage for my family I want to extend coverage to my family Vector-3-1 I want to speak with a care provider
Register for dialog

I want to register for Dialogue

 Coverage for my family

I want to extend coverage to my family

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I want to speak with a care provider

I want to register for Dialogue

If you’ve received an email invitation from Dialogue, it means your employer or organization has given you access to Dialogue as part of your benefits! Simply click the button in the email to start creating your account. If you can’t find the invitation email or didn’t receive one, that’s okay. You can still get started by following these steps:

  1. Download the Dialogue app by scanning the QR code on your smartphone or visit app.dialogue.co on your web browser.
  2. Select Create your account and follow the prompts. When asked for an email, enter a personal email.
  3. Complete your profile using your full name and date of birth exactly as they appear on a government-issued ID. We use this information to confirm your eligibility for the services.
  4. If the information you enter matches the information provided by your organization, you’ll see a confirmation screen letting you know your services have been unlocked.
You may be asked to enter more information to finish setting up your account. This could be:
  • An access code found in your invitation email
  • Your unique ID, such as your employee number
  • The email address you were invited with, which may be your personal or work email.
After that, you’re all set to enjoy your Dialogue benefits!
Download the app
I want to register for Dialogue

I want to extend coverage to my family

You can share your Dialogue coverage with your spouse/partner, dependents, and children, so they can enjoy the same high-quality care as you. Just make sure to create your account first and add your family members to your profile before they sign up.

Add family members to your account
  1. Select the profile icon on the top right of your home screen after logging in.
  2. Select Family and add your loved one. If they’re over the age of 14, they’ll receive an email invite to create their own account. 
Register as a family member

If someone in your family is giving you access to Dialogue, you’ll receive an email invitation from us on their behalf. Simply click the button in the email to create your account. If you can’t find the invitation email or didn’t receive one, that’s okay. You can still get started by following these steps:

  1. Download the Dialogue app on your smartphone or visit app.dialogue.co on your web browser.
  2. Select Create your account and follow the prompts.
  3. Enter the email address your family member used to invite you to Dialogue. If you previously created a Dialogue account using that same email, please contact our support team, and we’ll ensure your account is transferred to your family member’s coverage.
  4. Create a strong password.
Add a family member to your account
I want to extend coverage to my family

I want to speak with a care provider

To speak with a care provider:

  1. Log in to your Dialogue account using the app or by visiting app.dialogue.co in your web browser.
  2. Select Get care now on your homepage, or the Services tab in the lower menu to see all the services available to you.
  3. Choose the type of care you need and complete a brief questionnaire to help us understand your concern. In all cases, we’ll evaluate your situation and direct you to the best resource for your specific needs.
  4. You’ll then be guided to schedule an appointment with a care provider at a time that works best for you, or directed to external resources better suited to your concern.
Note: The services you can access depend on what your employer or organization has made available to you. If you’re unsure which services you have access to, please reach out to your manager or HR team.
Start a consultation
I want to speak with a care provider

Can’t find what you’re looking for?

Find answers to all your questions in our Help Center, including Frequently Asked Questions (FAQs) and technical support. If you can’t find what you need, our Member Success team is happy to help. Submit a request through this form, and they’ll get back to you shortly.

Explore the Help Center Submit a request
What is Dialogue-optimized

What is Dialogue?

Dialogue is Canada’s leading virtual care platform, giving over 8 million people access to care. With just one app, you can easily connect with a wide range of health and wellness professionals anytime you need support. Best of all, Dialogue’s services are covered as a benefit by your employer or organization.

We’re proud to set the standard for virtual care in Canada.

Dialogue is the first and only virtual care provider to earn an Exemplary Standing from Accreditation Canada—the highest recognition for quality and safety in healthcare! This means the care you and your family receive meets the same gold standard as the country’s leading hospitals.

How does Dialogue work?

1.

Complete an intake questionnaire

Choose the type of care you need and answer a questionnaire through our secure platform. This helps us understand your situation and match you with the right care provider. In all cases, we’ll evaluate your situation and direct you to the best resource for your specific needs.

2.

Book an appointment

Pick a time that works best for you from the available options.

3.

Connect with a care provider

Speak with licensed professionals by video, phone, or even in-person, depending on the services made available to you by your employer or organization. Not sure which services you have access to? Reach out to your manager or HR team.

4.

Get your personalized care plan

After your appointment, your provider will share a care plan tailored to your needs. They may also schedule a subsequent session and will send in-app follow-ups to support you throughout your care journey.

Explore your services.

Note: The range of services you can access depends on what your employer or organization has made available to you. If you’re unsure which services you have access to, please reach out to your manager or HR team.

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Employee Assistance Program

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Mental Health+

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Primary
Care

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Wellness

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For work-life concerns

Dialogue’s multidisciplinary team of professionals is here to support you with guidance and counselling on the issues that matter most to you, whether it's through the app, over the phone, or in person:

  • Family and relationships: Speak with a specialist for support with conflict resolution, couples counselling, parenting, child and elder care, etc.
  • Financial and legal:Speak with a financial advisor or lawyer for guidance on family law, divorce, child support, wills, investment planning, real estate, taxes, etc.
  • Financial and legal: Speak with a financial advisor or lawyer for guidance on family law, divorce, child support, wills, investment planning, real estate, taxes, etc.
  • Mental health: Speak to a mental health specialist or therapist for support with stress management, anxiety, depression, grief, substance use, trauma, etc.
  • Work and career: Speak with a career counsellor for guidance on professional development, cover letter revisions, workplace complexities, career goals, etc.
  • Nutrition: Speak with a registered dietician for advice and counselling on eating habits, healthy eating, prevention of cardiovascular and other diseases, weight management, etc.

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For your mental health

Feeling stressed, anxious, or having trouble concentrating? Speak to our mental health specialists, coaches, and therapists, or use self-guided therapy toolkits. Get support for:

  • Mood disorder symptoms (depression, anxiety, etc.)
  • Adjustment disorder
  • Stress management
  • Sleep hygiene
  • Anger and emotional regulation
  • Workplace stress and burnout
  • Self-esteem, and more

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For your physical health

Dialogue’s nurses and doctors can help you virtually with a wide range of physical health concerns:

  • Evaluating and treating common ailments, including fevers, muscle pain, infections, skin conditions, and much more
  • Refilling or renewing prescriptions
  • Obtaining referrals for lab tests, specialists, etc.
  • Finding clinics and specialists near you

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To adopt healthier habits

Make lasting lifestyle changes with clinically validated wellness content, personalized habit tracking with friendly reminders, and fitness challenges. These tools will help you track your progress towards goals like:

  • Improving mood
  • Reducing stress
  • Moving more
  • Eating well
  • Sleeping better
  • Embracing moderation

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Your privacy and security come first.

Our platform is 100% confidential and secure. Under no circumstances can your employer, organization, or family members access your information or health records.

Hear from members, just like you.

"Possibly the best healthcare experience I've had... ever!"

“The practitioner was very professional and helped me find myself during a difficult time in my life. I want to continue my journey with her to discover more about myself. I truly need someone this supportive in my life right now. I feel alive. Thank you so much.”

"The service is so fast and professional that it would be difficult to do without it."

"Worth the try for people who don’t want or think they want to talk to someone."

Access Dialogue Visit the Help Center

Schedule a live demo

Please fill out this form and we will be in touch shortly to schedule a demo and show you what Dialogue can do for your business.

If you’re an existing customer or member and you would like help, please contact support@dialogue.co.