less worried about productivity
less worried about talent retention
less worried about innovation
less worried about absenteeism
related to health issues
Members must often navigate a web of disparate providers to get the help they need. We ensure that members get the right support at the right time by shifting the onus of directing them to the right resource to our care team. Our in-house multidisciplinary practitioners work together enabled by a single patient record to deliver a high-touch care experience that is tailored to each member’s unique needs, with speed and efficiency.
Single app and login
Fast access to multidisciplinary care team
Case manager follow-ups to
Care team continuity
Personalized challenges and
Our care team puts member safety above all else and delivers effective treatments with their deep clinical expertise, saving organizations ~4.2 hours of absenteeism on average for each care episode. Dialogue is the only provider with an Accreditation Canada Primer Award – further proof of our commitment to quality and safety.
multidisciplinary care team
Medical Director and clinical
Regular clinical audits (more frequent
and rigorous than leading hospitals)
Our cross-program reporting makes it easy to measure the impact of benefits programs on team wellness so you can address emerging issues with targeted solutions and create a benefits offering that best serves your team.
Customizable dashboards for timely
insights into utilization
Dedicated customer success team to
support your organization’s needs
Aggregated self-serve reporting
focused on key program metrics
Measure and report on member
Dialogue helps organizations increase team well-being by tearing down the walls between benefits.
Members are left to navigate a complex web of fragmented programs to access the services and benefits they need.
Members are guided to resources that are tailored to their specific needs through a single mobile app.
Clinical quality is often compromised for the sake of convenience, speed, and lower costs.
Member safety is ensured and quality of care is prioritized, speeding up the return to function.
It is often difficult to measure utilization, and assess the overall impact of care provided on wellness.
Unified reporting offers key insights into the impact of program effectiveness on member well-being.
Patchwork of siloed providers hinders comprehensive care coordination and falls short of member expectations.
Multidisciplinary practitioners work as a single team to support members from start to end enabled by a shared patient record.
Dialogue supports millions of Canadians across 50,000+ organizations.
Dialogue’s customer success team strives to deliver dependable, responsive, and professional service in every area, from onboarding to reporting key metrics. This quality of service has not gone unnoticed by Otsuka Canada.”
All they need is a few minutes and a smartphone. It only takes avoiding a single visit to the clinic to love it! It’s a privilege that we can no longer go without.”
Your expertise and your great availability make all the difference. It was a great team effort. Cindy, this launch day means that we won't have to see each other anymore. I can't think of a better way to describe your value and how much I have enjoyed being guided by you. You knew how to put me in confidence by your listening, your patience, your availability and your great knowledge. With you, there are no problems, only solutions. ”