How to buy dialogue

Simple, flexible pricing options customized for your organization

Whether you’re a large national organization or a smaller business, we’ve got you covered.

Employee Assistance Program (EAP)

Keep employees happy and healthy with comprehensive support for work-life issues.

Support covers:
  • Virtual and in-person support
  • 24/7 access via app, phone or video
  • Unlimited consultations
  • Personalized patient follow-ups
  • Family coverage
Types of support available:

Virtual EAP

  • Mental Health
  • Family and Relationships
  • Child and Elder Care
  • Nutrition and Weight Management
  • Legal and Financial
  • Work and Career
  • Substance Use
  • Trauma support
  • Manager Coaching
  • People Leader Orientation
  • Workplace Referral*
  • Critical Incident Response*
  • On-demand access to self-guided articles, habit reminders, and wellness challenges
  • Self-led and provider-led Internet-based Cognitive Behavioural Therapy (iCBT)

*Available anytime as a fee-for-service.

Hybrid EAP

All above features +

  • In-person counselling
  • Call centre
Add - ons:
  • Extended Substance Use
  • Call centre for the Virtual EAP option
Mental Health+

Flexible, integrated mental health care backed by science.

Support covers:
  • Multidisciplinary care team
  • 24/7 access via app, phone or video
  • Unlimited consultations
  • Personalized patient follow-ups
  • Family coverage
  • Access to self-care toolkits (iCBT)
  • Self-therapy (iCBT) with coach assistance
  • Coaching with a mental health specialist
  • Therapy sessions
  • Clinical assessments
  • Medication (if needed)
  • Recovery support
  • Referrals
Primary Care

An all-in-one patient journey accessible from our industry-leading virtual care platform.

Support covers:
  • Multidisciplinary care team
  • 24/7 access via app, phone or video
  • Unlimited consultations
  • Personalized patient follow-ups
  • Family coverage
  • Safe, non-urgent medical care for a wide range of health concerns including
    • Ear, nose, throat, and mouth issues
    • Skin issues
    • Urology, gynecology
    • Sexual health
    • Heart or lung issues
    • Digestive issues
    • And more
  • In-app prescriptions and renewals
  • Referrals
Wellness

Activities and tools that empower members to proactively adopt healthy habits.

Support covers:
  • Individual and team fitness challenges
  • Fitness tracker integration
  • Collection of Healthy Habits including
    • Managing stress
    • Eating well
    • Improving mood
    • Moving more
    • Sleeping better
  • Personalized content on topics such as
    • Fitness
    • Yoga
    • Meditation
    • Nutrition
    • Family planning & pregnancy
    • Financial well-being
  • Family coverage
  • Seamless transition to clinical services when combined with Dialogue’s other programs

What Dialogue programs are you interested in?

You’re in good company.

Dialogue supports millions of Canadians across 50,000+ organizations.

Frequently asked question (FAQ)

What is Dialogue?

Dialogue is a leading provider of virtual and hybrid health and wellness programs in the world and #1 in Canada. It delivers tailored, measurable, high-quality clinical care to organizations and their employees (or members) through its Primary Care, Wellness, Mental Health+, and Employee Assistance Programs.

What is an Employee Assistance Program (EAP)?

Often part of a larger corporate wellness plan, an EAP is a benefit program funded and implemented by employers or plan sponsors to help their employees or members navigate personal and work-related difficulties. Most EAPs are designed to provide free access to counselling or support in areas such as mental health, family and relationships, work and career, financial and legal, and crisis management.

How does Dialogue compare with other providers?

Dialogue is the only provider that offers care and support for an individual’s entire well-being journey from prevention to recovery through personalization. Our Integrated Health Platform™ breaks down the barriers between benefits to deliver a unified, seamless care experience to members. For more on how Dialogue compares with other providers, click here.

Learn more about why organizations choose Dialogue here.

Which languages does Dialogue support?

All Dialogue services are available in English and French based on your preferred language.

As a customer, can I add or remove Dialogue programs from our benefits offering at any time?

Yes. All Dialogue programs run on our Integrated Health Platform™. The value multiplies when several programs are implemented. The platform is modular, and programs can be added or removed as needed by the organization. Our Customer Success team partners with your organization to gain a deep understanding of your business objectives and recommends solutions that are best suited to your needs.

I work with a third-party benefits administrator / advisor and am interested in a partnership with Dialogue. How do I proceed?

Dialogue is always looking to make quality clinical care accessible to more people. Click here to join our growing network of partners.

Can Dialogue help me save costs related to absenteeism, productivity, and turnover?

Yes! You can calculate your estimated savings with Dialogue today. Estimate the impact of Dialogue’s evidence-based care programs on your bottom-line with our Cost Savings Calculator.

What ROI can I look forward to by investing in Dialogue’s programs for my team?

When investing in evidence-based virtual care for your team, you can expect better health outcomes, improved productivity, and reduced short-term disability claims.

 

Read our latest ROI and health outcomes report for more details.

Schedule a live demo

Please fill out this form and we will be in touch shortly to schedule a demo and show you what Dialogue can do for your business.

If you’re an existing customer or member and you would like help, please contact support@dialogue.co.