A COST-BENEFIT ANALYSIS BY
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13x the ROI: The business case for virtual mental health care

This report, based on a third-party cost-benefit analysis using Dialogue's virtual mental health care model, quantifies exactly what untreated mental health costs your organization — and what changes when you remove the barriers to care. This is a business case for stronger ROI and better health outcomes, backed by data.

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A financial case your leadership team needs to see

Discover how employer-funded virtual care can deliver a 13x ROI for your organization, and reduce Canada's $76B mental health burden by slashing lost productivity costs.

Everything you need to make the case for better mental health benefits

Whether you're building a business case for leadership or evaluating your current benefits strategy, this report gives you the evidence, context, and framework to act.

A clear cost breakdown

Understand where the $76B in annual costs actually comes from — and how 96% of that cost is impacting employers.

A proven ROI model

See how virtual mental health care delivers a 13x return, with costs dropping from $2,170 to $1,535 per employee annually.

Scalable savings projections

From 250 to 1,000+ employees, see exactly how much value your organization could recover.

A model that works for you and your team

Learn how Dialogue’s virtual mental health care improves provider matching, reduces wait times, and delivers accredited care — without compromising on quality.

Actionable insights for HR leaders

Practical takeaways on what changes when barriers to care come down, and what that means for your people and your bottom line.

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Expert analysis.
Real evidence.

This report is based on a cost-benefit analysis conducted by AppEco, an economic consulting firm. The model was built specifically to reflect how employer-funded virtual mental health care, specifically Dialogue's operations model, including care delivery and provider allocation, operates at scale in Canada.

The findings are modelled from Canadian data — by region, by industry, and by the specific barriers that keep Canadians from accessing mental health care.

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Model overview

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Focus on common mental health disorders: depression, anxiety, and substance use

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Canadian context, segmented by region 
(West, Ontario, Quebec, East)

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Costs and benefits segmented by stakeholder: public sector, private sector, individuals

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Application of virtual care at large, based on Dialogue’s operations model and Mental Health+ program

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Read the research and see exactly what virtual mental health care could mean for your organization — financially and clinically.