have used Dialogue
more than once
Ubisoft puts team well-being first, striving to provide employees with top-notch care that drives creativity, focus, health, and productivity. Recognizing the importance of a scalable, accessible, and expert solution for all, Ubisoft's HR team made a clear choice: partnering with Dialogue. In 2017, the video game giant introduced the Primary Care program. And in 2021, they took it a step further by integrating our mental health and EAP services – ensuring personalized, evidence-based, and seamless support.
Ubisoft, a global company headquartered in Paris, boasts 20,000 employees worldwide. Known for its blockbuster video game franchises, Ubisoft's commercial success has garnered international recognition. In Canada, it operates studios in Montreal, Toronto, Quebec City, Winnipeg, Saguenay, Sherbrooke, and Halifax, with over 5000 employees. With a commitment to innovation and immersive gaming experiences, Ubisoft continues to shape the industry's landscape, captivating audiences globally.
Since employee well-being is a core value, and the organization continually strives for work-life balance, Lightspeed immediately understood the need to strengthen its employee benefits by prioritizing mental health and accessibility.
Ubisoft has long been dedicated to prioritizing the well-being and health of its employees. As a testament to their commitment, they’ve had an in-house medical clinic for over 20 years. But as their team grew, Ubisoft recognized the need for a more innovative approach.
With the launch of Primary Care, Dialogue quickly became the provider of choice for Ubisoft. The platform's ease of use and seamless experience resonated strongly with its workforce, resulting in an impressive adoption rate.
Ubisoft has a strong culture of caring, and they saw the same in Dialogue. Our multidisciplinary care team – including care coordinators, nurses, doctors, and other specialists – offers Ubisoft members a consistently high-touch experience. Regular follow-ups ensure their well-being and recovery are prioritized, fostering trust in Dialogue’s practitioners and reinforcing a genuine sense of care.
While Primary Care provided basic mental health support, Ubisoft saw a need for more robust care until functional remission. They also recognized the importance of addressing urgent situations, and integrating medical and psychological care throughout an employee's health journey.
Louis-François Poiré, Ubisoft’s Global Compensation Director
Louis-François Poiré, Ubisoft's Global Compensation Director, firmly believes that stress can seriously hinder well-being and focus. But when employees are less worried, they can fully immerse themselves in what they're passionate about.
Thanks to Dialogue, not only has Ubisoft seen a decrease in absenteeism compared to lengthy clinic visits, but employees are also empowered to reach their full potential.
Ubisoft is steadfast: an organization must be its biggest advocate. In fact, Poiré assumes personal responsibility to ensure that well-being remains at the forefront. New employees learn about their access to Dialogue during the onboarding experience - Poiré includes it in their welcome package and gives them time to download the application.
Ubisoft’s proactive approach has led to over 90% of new hires downloading the Dialogue app.
Poiré continues to go above and beyond by showcasing Dialogue’s practical uses and sharing clear examples of how to leverage its services. By highlighting how the programs can help with real-world issues, employees are more likely to turn to Dialogue whenever the need arises.
Employees can manage all their well-being needs, no matter what the issue is, in one place.
Employees no longer waste time thinking about how and where to get the care they need.
Employees feel secure knowing that Dialogue delivers the highest quality care and provides support in navigating the healthcare system.
Being an early adopter of Dialogue’s services shows employees how much Ubisoft cares for its team.
Investing in employee well-being is an integral part of Ubisoft's values. With Dialogue, they provide more than just support for team happiness, productivity, and focus. Our services alleviate health-related concerns, empowering employees to prioritize what truly matters to them.