Group 6518296
banner-img
PARTNER WITH DIALOGUE

Let Dialogue be your competitive edge

Dialogue partners with insurance providers, third-party administrators (TPAs), benefits advisors, consultants, and member-based organizations to deliver virtual healthcare that guarantees safety, speed, and client satisfaction.

Together, we help you expand revenue opportunities, strengthen your reputation, and build deeper loyalty with every member you support. With our Partnerships team by your side and the confidence of working with Canada’s first and only accredited virtual care provider, we can redefine what great care looks like.

Offer Dialogue to your clients

Join a growing network of trusted partners

Dialogue is proud to partner with insurance providers, TPAs, benefits advisors, consultants, and associations to support over 52,000 Canadian organizations, coast to coast.

Equitable life logo
Sun Life Logo
National Bank logo
Segic logo
Navy Logo - Transparent
ASEQ logo

Why partner with Dialogue?

Together, we help you drive revenue, strengthen your brand, and build member loyalty.

When you partner with Dialogue, you offer more than a benefit. You offer confidence that care will be easy to navigate, fast, compliant, and delivered through a single integrated solution that helps you stand out in the market.

Benefit from a flexible partnership model that adapts to your needs, whether you want to upsell, redistribute, white-label, embed, or refer our programs. Our Partnerships, Sales, and Customer Success teams work alongside you to strengthen client relationships, unlock new opportunities, and provide care solutions that your clients and members value.

Sales Team-1 TPAs, brokers, advisors, and consultants Patient care Insurance carriers Partners Member-based organizations
Sales Team-1

A partner as invested in your success as you are

A partner as invested in your success as you are

When your clients ask if their health benefits are actually working, you'll have the answer. Dialogue gives you a solution you can stand behind: one that's easy to implement, safe, and built to keep members engaged.

From your first conversation with us to long after launch, our team is with you. Your dedicated Partnership Manager will help you:

  • Co-develop sales and marketing assets to support your outreach
  • Refine your go-to-market strategy to successfully position Dialogue with your clients
  • Deliver training sessions, so your team feels confident presenting the solution
  • Receive regular performance and program updates to track impact

You will always have what you need to demonstrate real value to your clients.

Patient care

Scalable solutions that fit your brand and your model

Scalable solutions that fit your brand and your model

Give your clients access to high-quality physical health, mental health, and employee assistance programs, all under your brand, all through one seamless platform. Dialogue's accredited virtual care integrates with your existing model, providing the flexibility and scalability that large-scale distribution demands.

We build the infrastructure so you can focus on what matters: delivering care that your clients and their members trust, and driving measurable engagement.

Our platform supports:

  • White-label apps
  • Simple and advanced integrations
  • Single sign-on (SSO) and identity provider support
  • Robust data sharing and access

Partners

Turn membership into a meaningful health benefit

Turn membership into a meaningful health benefit

Your members chose you, and every interaction is an opportunity to reinforce that choice. From financial institutions to student groups, we help organizations embed Dialogue into their membership programs, giving members access to:

  • Fast, accredited virtual care they can rely on when it matters most
  • Physical, mental, and work-life support in one integrated platform
  • An intuitive, all-in-one platform that drives higher utilization

The result:

  • Higher member retention
  • Greater perceived value from membership
  • A more holistic offering that goes beyond traditional benefits

Position your organization as a trusted partner in your members' overall well-being.

Offer Dialogue Learn more about Dialogue's programs

Discover the Dialogue difference

Dialogue guarantees client satisfaction, utilization, and wait times, or their money back.

Visual_EN_1

Easy-to-navigate care

Everything we build starts with one question: Does this make it easier for the member?

Our dedicated Member Experience team identifies friction points in the care journey, removes barriers, and continuously refines the experience so it feels effortless. Higher member satisfaction drives more engagement, fewer complaints for your clients, and fewer escalations for you.

    • One app for physical health, mental health, and work-life support
    • Appointments with 24 hours or next business day for EAP and Mental Health+, or within 1 hour for Primary Care
    • Care accessible via the app, by phone, or in person
    • Coordinated care is delivered through a shared electronic medical record (EMR), so members don’t have to repeat their story at every interaction
Patient choose to chat text, phone or video-1 4.6/5

overall member satisfaction

Accreditation visual - FR

Safe, future-proof benefits

Reputation is everything. That's why we hold ourselves to the highest standard in virtual care.

Dialogue is the first and only virtual care provider to earn Exemplary Standing from Accreditation Canada.

Accreditation isn't just a badge. It means every consultation meets the highest safety standards, and because we never compromise safety for speed, members still receive care when they need it. Meeting growing regulatory expectations means your clients never have to worry about the continuity of our services.

  • Over 98% triage accuracy for 3M+ consultations
  • 100% compliance with 700+ evaluation criteria
  • Home to Canada’s largest virtual in-house care team
Patient choose to chat text, phone or video-3 1,000+

audits every month by a clinical quality team

Partners visual (1)

White-glove customer success*

Implementing a new benefits provider shouldn't fall on your shoulders.

Our Customer Success team handles everything from a seamless transition to Dialogue through onboarding and launch. Beyond launch, your dedicated Partnership Manager stays by your side to drive member engagement and deliver measurable value to your clients.

  • 9.4/10 onboarding satisfaction score

  • 1 hour typical member support response time

 

*For all partners except insurance carriers

How were different-1 90%

employer satisfaction

guy on phone

Proven outcomes and ROI

Get results that improve health outcomes and your bottom line.

  • 30 days average leave of absence (LOA) duration vs. the industry average of 65 days
  • 4+ Hours saved per consultation on average using Dialogue
Flexible working hours 40%

average improvement in mental health scores (PHQ-9) within ~30 days

Become a Dialogue partner or refer a client

Whether you're ready to partner with Dialogue or want to bring Dialogue to your clients, fill out the form, and our team will connect with you to explore next steps.

Schedule a live demo

Please fill out this form and we will be in touch shortly to schedule a demo and show you what Dialogue can do for your business.

If you’re an existing customer or member and you would like help, please contact support@dialogue.co.