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After studying in China and graduating from HEC Montreal with honours, Jean-Nicolas joined the consulting firm Secor in 2007. He then completed his MBA at INSEAD and went on to co-found, in 2010, his own company TransacXion, a fintech company. In 2013, Jean-Nicolas joined Uber and launched the Montreal market as General Manager for Eastern Canada. It was in the summer of 2019 that Jean-Nicolas joined Dialogue as Chief Operating Officer to support the company's phenomenal growth across Canada. He is responsible for the company's medical operations and international expansion. Very involved in the community, Jean-Nicolas has served on several boards and is an active volunteer in organizations that assist underprivileged children.