After seeing overwhelmingly positive results with this multidisciplinary program (100% of patients with symptoms of depression noticed improvements in their condition), we broadened our offer to all existing and future customers.
The objective? To help Canadian organizations proactively address mental health issues in the workplace in a convenient and accessible way.
Our product team reached new heights as they released a number of new features and upgrades for Dialogue members and customers.
A body parts picker feature to help improve the member experience.
A fully redeveloped and redesigned Android app to improve use and stability.
A conversational agent to assist members with the creation of their profile
A faster and safer patient evaluation, thanks to advanced AI technology introduced.
An EMR integration to make it easy and efficient for healthcare practitioners to provide continuity of care.
A more powerful and flexible HRIS integration to allow for seamless administration for even the largest organizations
To fuel the next phase of our growth, we were thrilled to receive $40M in Series B funding led by Caisse de dépôt et placement du Québec (CDPQ) and Holtzbrinck Ventures. This critical milestone helps propel our mission to remove barriers to quality care in Canada and now, abroad. We can’t wait to keep innovating and delivering the best care experience through Dialogue’s leading technological advancements and exceptional care team.
Being recognized in LinkedIn's Top Startups list among other reputable companies is a testament to our remarkable growth, employee loyalty, and fantastic company culture. More on that below.
Receiving the European Union Class 1 CE marking for our Clinical Decision Support Technology Medical Device positions Dialogue as a telemedicine industry pioneer, allows for international expansion, and ensures the safety of our members. As for our SOC2 Type II certification, this confirms that security and data protection are consistently controlled and prioritized. All a part of our keen focus on protecting our members!
I had a difficult time sleeping, and I was having difficulty breathing. I contacted Dialogue at approximately 6 am, and I was shocked someone was there to help me that early. I was expecting them to get back to me at 9 am. The nurse asked for me to do a video chat and after talking with me she strongly recommended that I go to a doctor right away. She found me an appointment in the morning and when I arrived at the clinic I found out I have pneumonia. I was shocked. I am so grateful this nurse convinced me to go and I received messages a few days later asking about my progress. I was told I should get a followup visit and I saw my family doctor. Again this was great advice because my breathing was still not great and my family doctor advised me I need to be off work another full week to recover. I can't imagine what would have happened if I hadn't contacted Dialogue that morning.- James
Dialogue was the best first step, it has many resources available. For me, I’ve been in a continuous circle with my mental health and if it wasn’t for the convenience of being at home and the support of the nurses and doctors I don’t think I would be taking the steps I’m taking now to better myself. It was very refreshing to have a team of professionals listen and guide me to help understand every step and action. I was nervous at first, all the what if’s and the doubts but it all went away after the first conversation. Everyone was very kind and involved in every step to make sure I was taken care of. I honestly thank everyone who I spoke with and who I continue to speak with for being a very positive first step in my journey.- Anonymous
Last week, my doctor prescribed a vaccine, but the nurse at my usual pharmacy was not available until early January, and as I did not want to wait that long, I thought I'd use Dialogue. After 10 minutes, my patient profile was completed, and I was put in contact with a care coordinator who did the research to find a pharmacy that allowed me to have the vaccine in my possession. She kept me informed of her progress as she went, and thanks to her, I did not have to invest my time to find a place and I got an appointment the same day.- Francine
I used the Dialogue system for my 9 yo son. He had something on his cheeks that we were trying to fix with regular cream for more than six weeks. We’ve seen the pharmacist twice, and there were no improvements, so he advised to see the doctor. Just the thought of getting an appointment made me cringe, so I used Dialogue. Within the next 24h I had a diagnosis for eczema, and the prescription waiting for me at my pharmacist. It was an outstanding service that saved me a day of work and so much waiting time. My son followed the treatment and now is ok. The nurse follow -up on him after 5 days. I have no words to describe how much I love this system, the customer service, and the app experience.- Laura
After rapidly outgrowing our first Montreal home, we were so excited to settle into our beautiful new office in June. The uniquely designed space will allow us to expand for the years to come. Take a look! Our Toronto team also outgrew their office and found a new space.
Our organizational growth continued to skyrocket throughout 2019 as we welcomed 154 new employees. To complement our talented executive team, Jean-Nicolas Guillemette joined us as COO, and Navaid Mansuri as CFO. Discover the many roles that remain available.
That's one of our core values so naturally, we’re big on communication across the board. This year, the entire company gathered 20 times for our Dialogue Updates. During these meetings, we warmly introduce new employees (a speech in front of everyone!), highlight achievements and upcoming projects, but we also celebrate wins and losses as one team.
It’s important for us to be involved in our communities. That's why each Dialogue employee is entitled to 8 hours of paid volunteering per year. In 2019, Dialogue employees spent a total of 156 hours volunteering in various organizations across Canada! We value the contribution, and the great team building activities that took place.